Networking basics

Topic 06 · Technical Foundations

Networking basics

The minimum networking model an agent needs to tell 'the network is down' apart from 'this one app can't reach its server', and to run the first checks before escalating.

In this topic

1. 01How a device gets on the network2 min
2. 02DNS, names to addresses1 min
3. 03Wi-Fi vs wired LAN1 min
4. 04Connectivity checks2 min
5. 05Reading a check & routing1 min

What you'll learn

• Run first-line connectivity checks and scope an issue to device, site, or everything.
• Recognise a DNS problem from its classic symptoms.
• Decide when to resolve versus route to the network team.

Coming soon